What’s the airline’s motive behind collecting your personal data?
When you purchase or use Air Canada products or services, you are required to provide certain personal information to complete the transaction. And to ensure this, the airline will contact you as necessary. For example, when you reserve an Air Canada Flight ticket for yourself, your family or someone else through online or any travel agent, you will have to provide the following details:
The airline needs this information to identify you for legal and security purposes, and also to contact you to complete your purchase. A few other purposes include customer service, management, and marketing or products and services.
Special Meals: Special meals are offered to passengers in many of the Air Canada flights. However, passengers need to determine the availability of meals while making reservations. When you make such a request the information will be recorded on your travel booking. This information is then conveyed to the applicable catering services and also to the flight crew. If your journey includes a transfer from Air Canada to another airline, your request for special meal will be shifted to the appropriate place where you can get this service.
Discounts for Children: For all children and infants, Air Canada offers discounts. To access their fare eligibility, and to ensure that their ticket is correctly processed, the airline will record their date of birth at the time of reservation. On the day of departure, their personal identification, along with their date of birth, needs to be presented at the airport.
The airline treats your personal information strictly confidential and has implemented appropriate physical, organizational, and technical security measures that are designed to help protect the security of any personal information the airline processes.
Passengers can access their personal information by logging into aircanada.com on the homepage or by contacting Air Canada at their Private Office. The airline will respond to the request within a limited time frame.